A friend of mine, customer of ING DIRECT Bank,
was so excited when he told me that his bank was giving to their
customers a free software that was able to protect user's identities
from trojan, password stealears, keyloggers and every kind of malware.
This software is called Rapport
and is developed by a company called Trusteer.
On their website, they say:
Rapport's protection is based on
a revolutionary technology that is
entirely different from the technologies used by conventional desktop
security solutions. Rapport protects your username, password,
and other
sensitive login information and prevents malware and fraudulent
websites from stealing this information. Rapport also
protects your
online communication and prevents malware from tampering with your
transactions (for example, transferring money from your bank account to
the attacker's bank account). If you bank, trade, or shop online,
Rapport can significantly reduce
your exposure to the growing threat of financial fraud and identity
theft
Still, they write:
Rapport protects login
credentials and transactions, from desktop to Website, even
if a computer is infected with malware
Wow, looks like ING DIRECT bank is using
THE definitive solution against malware and their customers are totally
protected, even if a PC is already infected.
Sadly, this is a false sense of security. ING DIRECT bank, please check
that. Save your customers from this. If a PC is infected, you should
NEVER EVER use it for online transactions, regardless of any false claim.